Architecture and Solution

Build scalable solutions that meet your business requirements with Salesforce Best Practices

Roadmap

The Customer Roadmap is aimed to help your organization to achieve the goal of becoming a digital customer-centric company.

Your Roadmap will:

  • Define the Business Case
  • Assess the Company maturity level
  • Define Project scope and improvement areas

Architecture

Achieve the to-be organization’s IT application infrastructure by designing an ‘architectural blueprint’ which is able to support the company growth.

The Architectural assessment will:

  • Design a Company Architecture highlight
  • Establish Implementation and Integration best-practices
  • Define the Salesforce Data-model

Process Optimization

The objective of Process Optimization is to deliver and manage the best customer experience through business process automation, integration and insights.

The Process Optimization will:

  • Identify Optimization areas and quick wins
  • Highlight optimized business processes
  • Measure customer feedback for continuous improvement

Case history