Architecture and Solution

Build scalable solutions that meet your business requirements with Salesforce Best Practices


The Customer Roadmap is aimed to help your organization to achieve the goal of becoming a digital customer-centric company.

Your Roadmap will:

  • Define the Business Case
  • Assess the Company maturity level
  • Define Project scope and improvement areas


Achieve the to-be organization’s IT application infrastructure by designing an ‘architectural blueprint’ which is able to support the company growth.

The Architectural assessment will:

  • Design a Company Architecture highlight
  • Establish Implementation and Integration best-practices
  • Define the Salesforce Data-model

Process Optimization

The objective of Process Optimization is to deliver and manage the best customer experience through business process automation, integration and insights.

The Process Optimization will:

  • Identify Optimization areas and quick wins
  • Highlight optimized business processes
  • Measure customer feedback for continuous improvement

Case history