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Keep the conversation with your customers always alive and flowing with Salesforce Service Cloud.

Community Cloud
Keep in touch and collaborate with customers, partners, and employees. There is a community for every group that is crucial for your business: customers, vendors, suppliers or job candidayes, patients, retailers.

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Commerce Cloud
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Einstein
Boost growth and productivity with high insights. An entire suite of analytics apps connected to your Sales Cloud and Service Cloud data with native integration, giving the ability to dynamically explore any information to highlight trends and manage kpi's.
Case Studies
Einstein Customer Service
The company related to this business case study targets different markets, which require different sales and service approaches, however has the...
Selling & Servicing B2B & B2C
The company related to this case study targets different markets, which require different sales and service approaches, however has the need...
A Brand Ambassador practice
The challenge faced by the company, producing innovative beauty food supplements, was to monitor store compliance to brand image, to engage...